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Issue Installing Exchange 2007 Management Tools On Dell Laptop

Today I needed to use export-mailbox to convert a mailbox into a .pst file. As it turns out, you have to have the Exchange management tools running on a 32-bit machine running Outlook. I procured a 32-bit machine (all mine are x64), installed Outlook and Powershell, and downloaded the 32-bit version of Exchange so I could install the necessary tools. The prerequisite check failed, however, and I was given this bit of info:

Management Tools Prerequisites
Failed
Error:
This computer is running Windows XP and has not been assigned an IPv4 address. Check the network configuration. IPv6 is only supported in Exchange Server 2007 Service Pack 1 when it is installed on a computer running Windows Server 2008 that has both IPv4 and IPv6 enabled. See http://go.microsoft.com/fwlink/?LinkId=102391 for more details.

I found that rather odd, seeing as how all we use is IPv4 here and IPv6 isn’t even on this particular machine. After much frustration, reinstalling the IP stack and various other things that didn’t help, I found a fix. Uninstalling Broadcom ASF Management via Add/Remove Programs made the error go away. I don’t know if this is a problem specific to Dell machines or Broadcom software in general, but removing it allowed my Exchange 2007 install to proceed.

Only published comments... Jul 09 2009, 01:24 PM by Aubrey

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